Privacy Policy scr918 — Our Commitment to User Data Security

1. Introduction

Scr918 takes the protection of personal data very seriously. We understand that when you entrust your personal information to us, you expect it to be handled with full integrity and responsibility. This document is written proof of our commitment to that trust.

This Privacy Policy clearly and transparently explains how scr918 collect, store, process, share, and protect your personal data. It also explains the rights you hold regarding that data and how to exercise them.

If you have any questions after reading this document, the scr918 support team is available via live chat 24/7 directly on the platform.

2. Types of Personal Data We Collect

Scr918 collects your personal data through several means, including information you provide directly, data generated automatically during platform use, and in certain cases, information from legitimate third-party sources.

2.1 Data You Provide Directly

This is the information you provided when using scr918:

2.2 Automatically Generated Data

When you use the SCR918 platform, our systems automatically record certain technical information:

• IP address and device information (device type, operating system, browser version).
• Platform usage data — pages visited, session duration, buttons clicked.
• Country or region-level location data based on IP address.
• Betting and financial transaction records within the platform.
• Login records and account security activity.

3. How We Use Your Data

Scr918 uses your personal data solely for the following purposes, on a valid legal basis:

• Account management — registering, verifying, and maintaining your user account.
• Transaction processing — managing your deposits, withdrawals, and wagering history.
• Identity verification (KYC) — complying with anti-money laundering and fraud prevention requirements.
• Platform security — detecting and preventing unauthorized access, fraud, and misuse.
• Customer service — processing your inquiries, complaints, and support requests.
• Legal compliance — fulfilling applicable legal and regulatory obligations.
• Platform improvement — analyzing usage patterns to improve the user experience.
• Marketing communications — sending promotional information, but only if you have consented to receive it.

Scr918 will not use your data for any other purpose without obtaining your consent first.

4. Sharing Information with Third Parties

scr918 does not sell user data. This is a commitment we never compromise on. However, there are limited situations where we need to share certain information:

4.1 Service Providers

Scr918 works with trusted third-party service providers to handle certain platform operations, including payment processors, cloud providers, and identity verification services. All such parties are bound by strict data protection agreements and may only use your information for specified purposes.

4.2 Legal Requirements

Scr918 may be required to disclose user information to the relevant authorities when mandated by law, court order, or a valid official investigation. In such cases, we will only disclose the minimum information necessary.

4.3 Protection of Interests

Scr918 reserves the right to disclose information where we believe it is necessary to protect user safety, prevent fraud, or defend the platform's legal rights.

5. Data Security Measures

Protecting your data is not just an obligation — it is a responsibility we take seriously. scr918 implements multiple layers of security:

• Data encryption in transit — all communications between your device and our servers use SSL/TLS 256-bit.
• Data encryption at rest — sensitive information such as passwords and financial details is stored in encrypted form.
• Two-factor authentication (2FA) — available and encouraged for all user accounts.
• Internal access controls — scr918 staff only have access to the data required for their role.
• Regular security audits — independent assessments are conducted periodically to identify and address vulnerabilities.
• Intrusion detection system — real-time monitoring to detect suspicious activity.

While no system can guarantee 100% security, scr918 is committed to maintaining the highest security standards that are practically achievable.

6. Cookies and Tracking Technologies

Scr918 uses cookies and similar tracking technologies to enhance your platform experience. There are several types of cookies we use:

6.1 Essential Cookies

These cookies are required for the platform to function properly — for example, to maintain your login session and remember basic preferences. Essential cookies cannot be disabled without affecting platform functionality.

6.2 Analytics Cookies

We use anonymised data from analytics cookies to understand how users interact with the platform, allowing us to identify areas for improvement. This data is not linked to your personal identity.

6.3 Preference Cookies

These cookies remember your preferences and settings, such as your preferred language and display settings, providing a more personalised experience. You can manage these cookies through your browser settings.

7. Data Retention Period and Deletion

Scr918 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by law:

• Active account data is retained for as long as your account remains active and for a defined period following closure.
• Financial and transaction records are retained for a minimum of 7 years in accordance with Malaysia's accounting legislation requirements.
• KYC documents are retained for 5 years after account closure in accordance with anti-money laundering legislation requirements.
• Customer support communication records are retained for 3 years.

When data is no longer needed, it is securely deleted or anonymized using methods that ensure it cannot be recovered.

8. Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 and international data protection principles, you have the following rights regarding your personal data: